The Credit Union is committed to the protection of personal information. The Privacy Act now applies to the private sector, which must observe the National Privacy Principles of the Privacy Act 1988.
National Privacy Principles
The National Privacy Principles regulate the way organisations collect, use, keep, secure and disclose personal information. It also gives individuals the right to know what information an organisation holds about them and a right to correct information if it's incorrect.
Why we need your information?
When you become a Member, we ask you for information so that we can confirm your identification, establish accounts, and start a relationship where we can help you manage your finances.
Use of information
We use your information to ensure security through identification verification. Your details also help us to understand your needs. We can therefore give you information on services and products that are relevant to you.
From time to time we may let you know about new services, products or promotions. If at any stage you don't want to hear from us about these things, you can contact us and make this request.
What information will the Credit Union disclose?
The information we collect from you is strictly confidential. We will not disclose your personal information to any third party, other than those who are contracted to us to keep the information confidential.
There may be some exceptional circumstances for disclosing your information, such as law enforcement purposes.
How can you access your personal information?
If you'd like to review the information we hold about you, please contact your local branch.
Complaints about breaches of privacy
If you have any concerns, questions or complaints about the Privacy Statement or about the personal information we collect, use or disclose about you, in the first instance please contact The Credit Union at:
|Credit Union contact information|
38-40 Young Street
Wollongong NSW 2500
|Phone||13 22 49|
If you are not satisfied with our response you may refer your complaint to the Australian Privacy Commissioner who may be contacted at:
|Australian Privacy Commissioner contact information|
Level 8, Piccadilly Tower
133 Castlereagh Street
SYDNEY NSW 2000
GPO Box 5218
SYDNEY NSW 1042
|Phone||1300 363 992|
|Fax||(02) 9284 9666|